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Virus scan

Posted: Sun May 24, 2015 10:40 am
by DeFleur
My Norton/Symantec Virus scan checks 3.0.9, declares it not safe and eliminates the download automatically. Any idea ?

Re: Virus scan

Posted: Sun May 24, 2015 4:51 pm
by MtnViewJohn
I did a full scan of my Windows development VM with Norton (including a copy of the installer downloaded from contextfreeart.org). The scan came up with nothing. Can you do a full scan of your system?

Re: Virus scan

Posted: Mon May 25, 2015 7:55 am
by DeFleur
As a result of some research I found out that I am possibly a too much early bird with installing 3.0.9 as Symantec is using a reputation based system for new software scanning with a quote wisdom of crowd filter unquote. As the crowd is too small yet with the downloaded 3.0.9 version the file gets automatically eliminated. One way could be you to go for a quote Symantic white-listing unquote. My option in the meantime is to wait for sufficiently others having installed 3.0.9 hoping without encountering this Symantec based filter issue, and in the meantime me to re-install 3.0.8 for which the crowd in the past was obviously sufficiently big enough.

Re: Virus scan

Posted: Mon May 25, 2015 9:42 pm
by MtnViewJohn
I submitted a whitelist request here. Would you go to the same URL and submit a false-positive report? Thanks.

Re: Virus scan

Posted: Tue May 26, 2015 12:40 am
by DeFleur
Sorry, but if I open your mentioned quote here unquote just the contextfreeart Website opens.
Is this correct ? I'm possibly less PC advanced than (you) assumed.

Re: Virus scan

Posted: Tue May 26, 2015 8:32 am
by MtnViewJohn

Re: Virus scan

Posted: Tue May 26, 2015 10:08 am
by DeFleur
Done. Tracking number received.

Re: Virus scan

Posted: Wed May 27, 2015 1:07 pm
by MtnViewJohn
Symantec got back to me. Try updating your virus signatures and see if the installer will download.

Re: Virus scan

Posted: Thu May 28, 2015 12:52 am
by DeFleur
Virus machine updating done. Now the Symantec message is quote Suspicious.Cloud.9 unquote followed by automatic file elimination.

Re: Virus scan

Posted: Thu May 28, 2015 7:34 am
by MtnViewJohn
I have scanned my system and the installer using Norton, so I think it's OK. Suspicious.Cloud.9 must be false triggering. You could turn Norton off, install Context Free, and turn it back on again.

Re: Virus scan

Posted: Fri May 29, 2015 6:44 am
by DeFleur
Okey dokey, and Thanks.

Re: Virus scan

Posted: Sun May 31, 2015 9:03 am
by DeFleur
As checked today, the Symantec virus scan calls 3.0.9 Version as safe.

Re: Virus scan

Posted: Sun May 31, 2015 10:14 am
by MtnViewJohn
Great. Thanks for your help.

Re: Virus scan

Posted: Mon Jun 01, 2015 12:20 am
by DeFleur
Unfortunately I am not there yet. When trying to open the now installed 3.0.9 I get an error message saying that quote MSVCP140.dll unquote is missing whereas I don't get such an error message when re-installing/opening former 3.0.8 - any idea or advice ? I work with Windows 7/64.

Re: Virus scan

Posted: Mon Jun 01, 2015 4:53 pm
by MtnViewJohn
The installer include 5 EXE files and 8 DLLs. Four of the EXEs are Context Free graphical and command line versions (32 and 64 bit). The fifth EXE is another installer that comes from Microsoft. It installs the Visual Studio 2015 universal runtime, which includes MSVCP140.dll. So when you run the Context Free 3.0.9 installer there should be a pop-up window for this Microsoft installer, which you should allow to do its thing. Try re-installing Context Free to get it to re-install the runtime.